Our company is ‘Core2Africa’, hereinafter the ‘company’ and was started in 2010. Our website address is www.core2africa.net. Our group head office physical address is Suite 1, PERRIERI OFFICE SUITES, C2-302, Level 3, Office Block C, La Croisette, Grand Baie, Rivière du Rempart, Mauritius.
The Terms of Service for this website and company and/or individuals/owners/directors are covered by the following:
1.1 Acceptance of Terms of Service
You are encouraged to read these terms carefully. Use of this website is subject to these Terms of Service. By using this website, you are acknowledging that you have read these Terms of Service and that you agree to them.
To use this website without adult supervision you must also be at least eighteen years old. If you are under 18 years of age, you may not use this website or purchase any product or service from us without the assistance of your parent or guardian.
This website and the content contained therein along with in third party servers is the property of the company or the relevant thirds party and is subject to international copyright laws. Therefore, nothing contained in this website may be copied, reproduced, downloaded or shared without the prior consent of the company or the relevant third party. Users may only download or copy data or content which is expressly intended for non-commercial use by the user or for which the user has purchased and is in possession of a valid license. If a downloadable file does not specifically stipulate that it can be shared, then it may not be shared under any circumstances.
The Company’s products and services contain intellectual property that is owned by Core2Africa Mauritius Limited who irrevocably asserts and maintains ownership in and to all such intellectual property.
Core2Africa, CoreTwoAfrica, vSAW, SNAP, SNAAP and other trademarks contained on the website are trademarks of Core2Africa Mauritius Limited. These trademarks may not be copied or used without the written consent of Core2Africa Mauritius Limited which consent may be withheld by the Company for any reason whatsoever.
Pricing of any and all goods or services is subject to change at the discretion of the company’s management. Please keep up to date with pricing by referring to the relative pages on the website.
1.7 Changes to Terms of Service
2.1 Data Collection and Protection
This section outlines and explains our policies regarding the collection, use and disclosure of personal data when you visit our website and/or use any of the services that we provide. By visiting this website and using the services provided, you agree to the collection and use of personal information in accordance with this policy. This will be done in compliance with the Mauritian Data Protection Act 2017 and the GDPR (General Data Protection Regulation) applicable in the EU.
Personal information, or Personally Identifiable Information, or ‘PII’, is personal information and data that can be used to specifically identify or contact a single person.
We collect PII for multiple reasons, including:
- To notify users of changes to our service offering from time to time
- To provide customer support
- To gather data for analysis, in order to improve the user experience on the website
- To detect, prevent and address any technical issues that may arise
- To provide updates, product or services offers, blog posts and newsletters to users, in terms of their specific preferences
2.2 What personal data we collect and why we collect it
The company collects a few forms of personal data, including the following:
2.2.1 Personal Data
While using our website, we may ask you to provide us with certain identifiable information, including, but not limited to, your first name and last name, email address, phone number, physical address and postal address. Furthermore, whilst using our website, we may gain and retain data relating to your usage of our website, including cookies and pixels.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
2.2.5 Facebook Pixels
The company reserves the right to collect and utilise Facebook pixels, which are the equivalent of cookies. A Facebook pixel is code that is included in the company website, which then helps track conversions from Facebook ads in order to optimise ads based on collected data, to build targeted audiences for future ads and to remarket to qualified leads, i.e. people who have already taken some kind of action on our website.
2.2.6 Embedded Content from other Websites
2.2.7 Log Data
We collect information (log data) that your browser provides whenever you visit our website. This log data may include your computer, tablet or smartphone IP address, the browser type and version, the website pages which you visit, as well as the date and time of your visit to our website.
We keep copies of all email communication with the company. You may opt out of email communications with the company by following the unsubscribe instructions at the bottom of our emails.
2.3 Third-Party Services
We share your personal information and user data with third-party service providers, including:
2.3.1 Google Analytics
Google Analytics is a web analytics service offered by Google and which we subscribe to for analysing website visitor usage data. The data collected by Google is shared with other Google services. Google may use this data to contextualise and personalise advertisements displayed on our and other websites based upon your personal data which they collect. You may opt out of this gathering and sharing of your personal data by Google by installing an ‘opt-out’ browser add-on (https://tools.google.com/dlpage/gaoptout), which prevents Google from accessing your personal data for analytics purposes and further sharing. For Google Privacy & Terms Policy, visit: https://policies.google.com/privacy.
2.4 Data Retention, Sharing & Usage
We will retain your personal data only for as long as needed to ensure a quality user experience, as well as to conform with any legal obligations for data retention. We will also retain usage data for purposes of analysis.
2.4.1 How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
2.4.2 What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
2.4.3 Where we send your data
Visitor comments may be checked through a third-party automated spam detection service.
2.4.4 Where we store your data
2.4.5 Usage of Personal Data
We may use your personal data to contact you via email or other means, or to respond to your requests. We may also use your personal data to send you emails or newsletters that we consider appropriate to your needs and interest.
2.5 GDPR Rights
If you are within the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR). In line with the GDPR, you may update or request that we delete any information of yours that we may hold. Should we receive such a request, we will take the necessary steps to validate your identity before carrying out a request for the removal/deletion of personal information. Learn more about GDPR: https://eugdpr.org/
We subscribe to the Children’s Online Privacy Protection Act of 1998 (COPPA) and are strongly committed to protecting the safety and privacy of children who may visit our website. As such, we do not know knowingly collect personal information from children under the age of thirteen (13) and have adopted processes and techniques to ensure compliance. We believe that our website does not contain any content that is unsuitable for children under the age of thirteen (13).
2.7 Disclosure of Personal Data
Under certain circumstances, as required by law or as requested by authorities, the company might be required to disclose your personal data.
2.8 Collection of Non-Personal Information
2.9 Your Consent
3. Copyright & Consent
All content on this website is copyrighted by Core2Africa Mauritius Limited. This website also contains copyrighted material, trademarks, logos and other proprietary content, including but not limited to text, photographs, images, videos and graphics. The content, layout and look and feel of the website are copyrighted as a collective work by Core2Africa Mauritius Limited and is hereafter referred to as the ‘Content’. You may not copy, modify, republish, post, transfer, create a derivative of, or in any other way utilise the content contained within this website, in part or in whole. Should you wish to use any of the content contained in this website, you are to expressly ask for permission to do so by contacting the company administration and requesting consent.
You can at any time change or withdraw your consent from the Cookie Declaration on our website.
Your consent applies to the following domains: www.core2africa.net
4.2 What are Cookies?
Cookies are small text files that are used to store small pieces of information. The cookies are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make the website more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
4.4 What types of Cookies do we use?
Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket and checkout securely.
Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit etc. These data help us understand and analyze how well the website performs and where it needs improvement.
Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.
Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing contents on the website on social media platforms.
Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.
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4.5 How can I control the Cookie Preferences?
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. To find out more out more on how to manage and delete cookies, visit www.wikipedia.org, www.allaboutcookies.org.
5. Limitation of Liability
The company, its owners, directors and employees will in no event be held liable for a user implementing any equipment, or using any advice or guidance offered in the information supplied, training modules, or the tools provided by the company. It remains the responsibility of the customer to validate the effectiveness of the equipment deployed or the information/training provided in line with the application or need in their business and to ultimately be accountable for the implementation thereof. Any losses incurred after implementing any changes are entirely at the risk of the customer. Any claim against losses incurred of whatsoever nature will be limited at maximum to the value of the product or service purchased and paid for by the customer and no more.
6. Links to Other Websites
We take security extremely seriously and will at all times endeavour to protect personal data within our control. However, due to the nature of the Internet and those intent on breeching the security of companies and their websites, we cannot offer a 100% guarantee as to the security and safety of data within our control. It is therefore incumbent upon the user of our website to decide what data they are comfortable with submitting to us and whether by way of forms or surveys or any other means available from time to time.
7.1 ‘DO NOT TRACK’ (DNT) Signals
You may set DNT within your browser settings should you not require any tracking data to be accessed or kept by the company when using our website.